2026

Financial impact of
BILL AP and AR: how SMBs
see 6-figure savings

Learn how nearly 900 BILL SMB customers save time, reduce stress,  
and achieve an average cost savings of $103,900.¹

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Four people sitting around a conference table with open laptops and tablets, large, bright windows in the background.

$103K+

Average cost savings reported by BILL customers.¹

Survey respondents reported significant average savings and time-savings.

24 hours/
week

Amount surveyed teams saved across finance activities on average.¹

2.5 days
faster

Average time to close the books with BILL versus before.¹

Savings data from nearly 900 customers

Explore survey results to see how SMB finance teams saved time, reduced losses, and made operational improvements with BILL Accounts Payable and Accounts Receivable.

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What's in the report

Chapter 01

BILL savings breakdown

See how BILL delivers real-world savings for SMBs by the numbers.

Chapter 02

Ad hoc to at ease

Real-world results of SMBs realizing value from BILL's purpose-built platforms.

Chapter 03

Behind the savings

Get a closer look at BILL's core value levers for SMBs.

Chapter 04

Finance teams accomplish more with BILL

Zoom out to see the holistic financial value BILL offers to SMBs.

Chapter 05

Real customer quotes

SMBs share what they really think of BILL in their own words.

What could your savings be?

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“We have reduced the total time spent on AP processing by 40%, saving our finance team approximately 15 hours per week. Our average invoice approval cycle has dropped from 8 days to just 2 days.”²

Accounting Manager

BILL AP and AR user

Financial Services Company

About the survey

Heading goes here

We worked with third-party research firm UserEvidence to survey nearly 900 BILL Accounts Payable and Accounts Receivable customers in 2026 about their experiences with the platform.

We asked about tangible savings impact, like time and money saved, improved operational efficiencies, and fraud and risk reduction.

Respondents shared qualitative details about why they chose the platform and its impact on their organizations.

Responses spanned industries including:

Nonprofit organizations

Financial services

Business and professional services

Retail and e-commerce

Construction and property

Public sector

Private healthcare and pharmaceuticals

Respondents’ job titles included:

CEO

Controller

Chief Accountant

Director or manager of finance

CFO

Director of operations

Download the full report

Download now to get the full report, with additional data on automation impact and results.

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¹Self-reported results from a survey of 893 BILL AP and AR customers with fewer than 50 employees, conducted by UserEvidence during April 2026. Individual outcomes will vary and are not guaranteed.

²The results discussed in this article are for informational purposes only and are not meant as a guarantee or promise of any result. Results vary and depend on various factors.