NMLS ID: 1007645
(Canada Licenses are located here)
Money transmission services are provided by Bill.com. If after contacting customer support you still have an unresolved complaint regarding Bill.com's money transmission services, please direct your complaint to your state, as described below:
Jurisdiction | Regulatory Agency | Licensed As | License Info |
---|---|---|---|
Alabama | Alabama Securities Commission | Bill.com, LLC | License # SOC-MT 493 Issued 06/16/2015 |
Alaska | Alaska Department of Commerce, Community, and Economic Development | Bill.com, LLC | License # AK-MT-10074 Issued 03/20/2014 |
Arizona | Arizona Department of Finance | Bill.com, LLC | License # 0927433 Issued 03/03/2015 |
Arkansas | Arkansas Securities Department | Bill.com, LLC d/b/a BDC Payment Services | License # 43363 Issued 10/14/2013 |
California | Department of Financial Protection and Innovation | Bill.com, LLC | License # 2529 Issued 10/09/2017 |
Colorado | Colorado State Banking Commissioner | Bill.com, LLC | License # 500208 Issued 03/20/2014 |
Connecticut | Connecticut Department of Banking | Bill.com, LLC | License # MT-1007645 Issued 10/01/2013 |
Delaware | Delaware Office of the State Banking | Bill.com, LLC | License # 21201 Issued 03/03/2016 |
District of Columbia | District of Columbia Department of Consumer and Regulatory Affairs | Bill.com, LLC | License # MTR8903 Issued 07/18/2013 |
Florida | Florida Office of Financial Regulation | Bill.com, LLC | License # FT230000114 Issued 09/03/2014 |
Georgia | Georgia Department of Banking and Finance | Bill.com, LLC | License # 1007645 Issued 05/23/2023 |
Hawaii | Hawaii Department of Commerce and Consumer Affairs Financial Institutions | Bill.com, LLC | License # HIMT093 Issued 08/03/2016 |
Idaho | Idaho Department of Finance | Bill.com, LLC | License # MTL-146 Issued 07/11/2013 |
Illinois | Illinois Department of Financial and Professional Regulation | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # MT-256 Issued 05/01/2015 |
Iowa | Iowa Division of Banking | Bill.com, LLC | License # 2014-0134 Issued 12/30/2014 |
Kansas | Kansas Office of the State Bank Commissioner | Bill.com, LLC | License # MT-0000063 Issued 05/28/2014 |
Kentucky | Kentucky Department of Financial Institutions | Bill.com, LLC | License # SC309763 Issued 02/06/2015 |
Louisiana | Louisiana Office of Financial Institutions | Bill.com, LLC | License # 1007645-954456 Issued 01/19/2018 |
Maine | Maine Bureau of Consumer Credit Protection | Bill.com, LLC | License # 44289 Issued 01/30/2015 |
Maryland | Maryland Commissioner of Financial Regulation | Bill.com, LLC | License # 1007645 Issued 02/04/2015 |
Michigan | Michigan Department of Insurance and Financial Services | Bill.com, LLC | License # MT0019603 Issued 09/07/2016 |
Minnesota | Minnesota Department of Commerce | Bill.com, LLC | License # MN-MT-1007645 Issued 07/28/2016 |
Mississippi | Mississippi Department of Banking and Consumer Finance | Bill.com, LLC | License # MT/002598/2014 Issued 12/02/2014 |
Missouri | Missouri Division of Finance | Bill.com, LLC | License # MO-15-7511 Issued 10/22/2014 |
Nebraska | Nebraska Department of Banking & Finance | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # 1007645 Issued 03/08/2016 |
Nevada | Nevada Department of Business And Industry | Bill.com, LLC | License # MT11020 Issued 01/17/2014 |
New Hampshire | New Hampshire Banking Department | Bill.com, LLC | License # 19826-MT Issued 09/28/2015 |
New Jersey | New Jersey Department of Business and Insurance | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # L066940 Issued 04/16/2014 |
New Mexico | New Mexico Regulation and Licensing Department Financial Institutions Division | Bill.com, LLC | License # 51 Issued 12/03/2014 |
New York | New York State Department of Financial Services | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # MT104040 Issued 11/08/2017 |
North Carolina | North Carolina Commissioner of Banks | Bill.com, LLC | License # 162970 Issued 12/16/2014 |
North Dakota | North Dakota Department of Financial Institutions | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # MT102573 Issued 08/07/2013 |
Ohio | Division of Financial Institutions | Bill.com, LLC | License # OHMT 177 Issued 06/23/2016 |
Oklahoma | Oklahoma Banking Department | Bill.com, LLC | License # OKDOB001 Issued 06/17/2015 |
Oregon | Oregon Division of Finance & Corporate Securities | Bill.com, LLC, a Limited Liability Company of Delaware | License # MTX-30133 Issued 06/26/2013 |
Pennsylvania | Pennsylvania Department of Banking and Securities | Bill.com, LLC | License # 51558 Issued 06/25/2015 |
Rhode Island | Rhode Island Department of Business Regulation Division of Banking | Bill.com, LLC | License # 20153091MT/20153092SC Issued 03/30/2015 |
Puerto Rico | Office of the Commissioner of Financial Institutions | Bill.com, LLC | License # TM-096 Issued 01/24/2020 |
South Carolina | South Carolina Office of Attorney General | Bill.com, LLC | License # MT1007645 Issued 06/20/2018 |
South Dakota | South Dakota Division of Banking | Bill.com, LLC | License # MT.2088 Issued 12/15/2014 |
Tennessee | Department of Financial Institute | Bill.com, LLC | License # 1007645 Issued 09/14/2017 |
Texas | Texas Department of Banking | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # 3103 Issued 09/22/2014 |
US Virgin Islands * Not currently available |
US Virgin Islands Department of Banking, Insurance, & Financial Regulation | Bill.com, LLC | License # MT-44 Issued 03/16/2021 |
Utah | Utah Department of Financial Institutions | Bill.com, LLC | License # 107 Issued 12/09/2013 |
Vermont | Vermont Department of Financial Regulation Banking Division | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # 100-070 Issued 11/17/2014 |
Virginia | Virginia Bureau of Financial Institutions | Bill.com, LLC | License # MO-311 Issued 08/17/2016 |
Washington | Washington Department of Financial Institutions | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # 550-MT-89229 Issued 06/27/2014 |
West Virginia | West Virginia Division of Financial Institutions | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # WVMT-1007645 Issued 10/02/2014 |
Wisconsin | Wisconsin Department of Financial Institutions | Bill.com, LLC d/b/a BDC Payment Services, LLC | License # 158-SOC Issued 07/29/2015 |
Wyoming | Wyoming Department of Audit - Division of Banking | Bill.com, LLC | License # 7184 Issued 01/27/2014 |
If you are located in a state other than those listed above, please contact BILL directly to remedy any complaints that you may have.
For Alaska Residents Only:
If your issue is unresolved by Bill.com, LLC at 866-989-BILL (2455), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One.
Department of Financial Protection and Innovation
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight:
Department of Business Oversight Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814
Tel: 1-800-622-0620
Email: [email protected]
Colorado State Banking Commissioner
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: [email protected]
website: banking.colorado.gov/industry/money-transmitters
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
All complaints against Bill.com (License No. MTR#1007645) from District of Columbia residents should be directed to:
Dept. of Insurance, Securities, and Banking
1050 First St. NE, Suite 801
Washington, DC 20002
Phone: 202-727-8000
Florida Office of Financial Regulation
For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792
Illinois Department of Financial and Professional Regulation
For consumer complaints, please contact:
Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Bill.com, LLC (License # 1007645) at:
500 N Calvert Street, Suite 402,
Baltimore, MD 21202,
Toll Free: 1 (888) 784-0136
New York Department of Financial Services
Bill.com, LLC is licensed and regulated as a money transmitter by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:
Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257
Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm
Texas Department of Banking
After first contacting Bill.com at 1.866.989.BILL (2455), if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov
Consumers are warned to be aware of fraud and potential scams. If you think you have been the victim of fraud, please contact us immediately by telephone at 1 (844) 804-0701 to report fraud or suspected fraud. For more information on how to protect yourself from fraud, visit http://www.stopfraud.gov.
NMLS ID: 2335392
Jurisdiction | Regulatory Agency | Licensed As | License Info |
---|---|---|---|
California | Department of Financial Protection and Innovation | Bill.com Capital 1, LLC | License # Pending Issued TBA |
District of Columbia | Department of Insurance, Securities and Banking | Bill.com Capital 1, LLC | License # ML2335392 Issued 11/18/2022 |
Maryland | Maryland Commissioner of Financial Regulation | Bill.com Capital 1, LLC | License # 2335392 Issued 01/23/2023 |
Nevada | Financial Institutions Division | Bill.com Capital 1, LLC | License # IL11174 Issued 06/16/2023 |
New Mexico | Financial Institutions Division | Bill.com Capital 1, LLC | License # 02380 Issued 01/24/2023 |
North Dakota | Department of Financial Institutions | Bill.com Capital 1, LLC | License # MB104119 Issued 01/01/2022 |
Rhode Island | Division of Banking | Bill.com Capital 1, LLC | License # 20234569LL Issued 03/29/2023 |
South Dakota | Division of Banking | Bill.com Capital 1, LLC | License # 2335392.MYL Issued 01/24/2023 |
Tennessee | Department of Financial Institutions | Bill.com Capital 1, LLC | License # 2335392 Issued 10/27/2023 |
Utah | Financial Institutions Division | Bill.com Capital 1, LLC | License # 2335392 Issued 04/20/2023 |
Vermont | Department of Financial Regulation Banking Division | Bill.com Capital 1, LLC | License # LL-2335392 Issued 10/06/2023 |
New Mexico Residents: Please see the linked brochures reflecting loan statutes updates effective January 1, 2023:
Consumer Information – Common Terms and Definitions
Consumer Information Brochure Sample
Refund Anticipation Loan (RAL) Disclosure Sample
Electronic Media Requirements
Loan Rate and Fee Disclosure
NMLS ID: 2441169
Jurisdiction | Regulatory Agency | Licensed As | License Info |
---|---|---|---|
Nevada | Financial Institutions Division | Bill.com Capital 3, LLC | License # IL11189 Issued TBA |
North Dakota | Department of Financial Institutions | Bill.com Capital 3, LLC | License # MB104220 Issued 05/18/2023 |
Rhode Island | Division of Banking | Bill.com Capital 3, LLC | License # 20234648LB Issued 08/18/2023 |
Utah | Financial Institutions Division | Bill.com Capital 3, LLC | License # 2441169 Issued 05/18/2023 |
Vermont | Department of Financial Regulation Banking Division | Bill.com Capital 3, LLC | License # LSO-2441169 Issued 12/14/2023 |
THIS IS A LOAN SOLICITATION ONLY. BILL.COM CAPITAL 3, LLC IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS. (Added 2017, No. 22, § 25.)
NMLS ID: 2441763
Jurisdiction | Regulatory Agency | Licensed As | License Info |
---|---|---|---|
Arkansas | Department of Labor | Bill.com Capital 4, LLC | License # AC-6488 Issued 07/10/2023 |
Nevada | Financial Institutions Division | Bill.com Capital 4, LLC | License # Pending Issued TBA |
New Jersey | Division of Revenue and Enterprise Services | Bill.com Capital 4, LLC | License # 19805 Issued 08/03/2023 |
North Carolina | Department of Insurance | Bill.com Capital 4, LLC | License # 521628842 Issued 10/10/2023 |
North Dakota | Department of Financial Institutions | Bill.com Capital 4, LLC | License # CA104242 Issued 06/20/2023 |
South Dakota | Division of Banking | Bill.com Capital 4, LLC | License # 2441763.MYL Issued 01/11/2024 |
Tennessee | Collection Agency Board | Bill.com Capital 4, LLC | License # 13408735 Issued 05/09/2023 |
West Virginia | Tax Division | Bill.com Capital 4, LLC | License # 2453-1439 Issued 12/01/2023 |
NMLS ID: 2161923
Jurisdiction | Regulatory Agency | Licensed As | License Info |
---|---|---|---|
New Jersey | Division of Revenue and Enterprise Services | DivvyPay, LLC | License # 19780 Issued 03/02/2023 |
North Dakota (Collection Agency) | Department of Financial Institutions | DivvyPay, LLC | License # CA103905 Issued 11/23/2021 |
North Dakota (Money Broker) | Department of Financial Institutions | DivvyPay, LLC | License # MB103906 Issued 11/23/2021 |
Rhode Island | Division of Banking | DivvyPay, LLC | License # 20224318LB Issued 02/10/2022 |
South Dakota | Division of Banking | DivvyPay, LLC | License # 2161923.MYL Issued 11/24/2021 |
Vermont | Department of Financial Regulation Banking Division | DivvyPay, LLC | License # LSO-2161923 Issued 12/22/2021 |
Consumer Information – Common Terms and Definitions
Consumer Information Brochure Sample
Refund Anticipation Loan (RAL) Disclosure Sample
Electronic Media Requirements
Loan Rate and Fee Disclosure
Jurisdiction | Regulatory Agency | Licensed As | License Info |
---|---|---|---|
Canada | FINTRAC | Bill.com Canada, LLC | Reise # M20675971 Issued December 31, 2020 |
Quebec | Revenu Québec | Bill.com Canada, LLC / Services Monétaries Bill.com Canada | License # 904574 Issued October 8, 2020 |
Please direct all non-Privacy-related complaints to Bill.com at 1.866.989.BILL (2455).
Bill.com, LLC is a distributor of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorized and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011 - for more information please see UK Safeguarding additional information.