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How to create a corporate credit card expense policy

How to create a corporate credit card expense policy

Michael Davis
Contributing writer, BILL
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Any business that allows employees to spend company funds can benefit from a corporate credit card expense policy. Learn what these policies cover, why they are important, and how you can create a comprehensive policy for your own company.

What is a corporate credit card policy?

A corporate credit card policy is a set of guidelines for business purposes that indicate who is eligible for a company card and how the account should be used.

As part of your larger expense and accounting policies, the card policy can cover cardholder eligibility and responsibilities, define spending limits, and explain the expense approval process. It should also address reimbursements, receipts, cards issues, and consequences for unauthorized spending.

This policy should be as comprehensive as possible, and list any exceptions that may apply as well as disciplinary action should an employee misuse the company card.

This is sometimes called a company card policy, or a card expense policy, but these terms all mean the same thing.

Steps for creating a corporate credit card policy

Use these steps as a guide as you set up your company’s card policy:

  1. Choose the kind of business card you will use. Will it be a single corporate card shared amongst all the people who spend? Or will you issue credit cards for all employees who have spending needs? Your decision will affect how expense reports are generated, how reimbursements will work, and how you will hold people accountable for their spending.
  2. Decide who will review and approve budgets and spending. This can be individual managers or one specific person or team in your organization. No matter how you divide the work, it’s important to be clear about who is responsible for each stage, from creating budgets to finalizing expense reports.
  3. Define approved business expenses—and be specific. Travel expenses may seem obvious to you, but does that category include the gas that employees use to drive to the office each day? List not only categories but multiple examples for things like travel so that your policy is easy to understand.
  4. State expense report expectations. Will employees need to save their receipts until the end of the month? Should they track their credit card statements? When can they expect to be reimbursed? Outline these procedures so everyone will know the protocol.
  5. Explain the consequences for breaking the company card policy. Whether it’s an understandable mistake or possible fraudulent spending, make it clear what the consequences will be for unapproved purchases on the corporate card, or steps to take if the card is lost or stolen.

Why your business should use a corporate card policy

A company credit card policy can help prevent expense-related miscommunication and fraud. It keeps everyone on the same page by providing a single source of information everyone can use, and makes it harder for everyone to make mistakes.

How a corporate card policy can prevent fraud

When employees are spending company money, there is often a potential for expense fraud. But if you format your card policy thoughtfully, you can reduce the risk of fraud and make it easier to track down fraudulent expenses when they occur. Be sure your policy includes these measures:

  • Make sure every expense is tied to a specific spender. No matter how you organize your expense policy, it’s important to keep track of who is spending on each individual purchase. This allows you to hold people accountable and trace unauthorized spending.
  • All spending limits should be communicated with cardholders. It is easier for employees to stay on budget and avoid personal spending when they understand the rules.
  • Make sure your card policy is visible to everyone in the company. This helps prevent misunderstandings.
BILL has positively impacted our organization by streamlining the collection of credit card transaction documentation and accounting. What used to take literally months to collect and process now takes days. - Controller of Religious services organization*

*Based on a 2024 survey consisting of 5,000+ BILL customers.

Ready to see what BILL Spend & Expense could do for your business? Schedule a demo.
Author
Michael Davis
Contributing writer, BILL
Michael specializes in helping businesses optimize financial operations by staying up-to-date with industry trends and translating insights into real-world applications. With expertise in AP, cash flow, and fintech, Michael breaks down complex topics to help businesses continue to grow.
Author
Michael Davis
Contributing writer, BILL
Michael specializes in helping businesses optimize financial operations by staying up-to-date with industry trends and translating insights into real-world applications. With expertise in AP, cash flow, and fintech, Michael breaks down complex topics to help businesses continue to grow.
Get more from BILL
Subscribe to finance insights and thought leadership content delivered straight to your inbox.
By continuing, you agree to BILL's Terms of Service and Privacy Notice.

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Software Comparison

BILL Spend & Expense
Best for AI expense automation
4.5 on G2
  • Smart corporate cards with real-time tracking, flexible limits, and instant visibility into every transaction across your team [1]
  • Unlimited free virtual cards with unique numbers for each vendor or subscription—freeze, delete, or set custom limits instantly to prevent overcharges and reduce fraud risk [5]
  • AI-powered auto-categorization and receipt matching that connects card transactions and expenses into a single reconciliation workflow [1]
  • Customizable budgets with spend controls based on merchant, amount, receipt requirements, and configurable approval workflows [3]
  • Auto-freeze on cards with incomplete transactions, ensuring receipts and documentation are captured before additional spend is approved [1]
  • Up to 7x points on restaurants, 5x on hotels, 2x on recurring software, and 1.5x on all other purchases (rates shown are for weekly or daily billing cycle; rates vary by billing frequency) [2]
  • Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft Dynamics; additional integrations with Acumatica, Slack, and HRIS platforms [1]
  • Pro: $0/user/month with all features included—no paid tier to unlock [4]
  • Pro: Merchant controls and auto-freeze cards at no extra cost [1]
  • Pro: Credit lines that don't fluctuate daily based on bank balance [4]
  • Pro: All ERP integrations (NetSuite, Sage Intacct, Xero) included free [1]
  • Con: 12-month holding period before rewards can be redeemed [2]
  • Con: Category reward multipliers cap at $5,000/month per category [2]
  • Con: Less established in global, enterprise-scale expense programs with multi-country regulatory requirements

Why we picked BILL Spend & Expense

  • Best for: Small and midsize businesses that want corporate cards, expense tracking, budget enforcement, and accounting integrations in a single platform with no per-user fees or paid tiers. [1][3][4]
  • Highlights: AI-powered auto-categorization and receipt matching, customizable budgets with merchant-level spend controls, unlimited free virtual and physical cards, auto-freeze on cards with incomplete transactions, and up to 7x rewards on restaurants. [1][2][3][5]
  • Ideal if you need: An expense management platform where every feature—budget controls, approval workflows, ERP integrations, and HRIS syncs—is included at no cost, so you're not paying more as your team grows. [1][3][4]
Pricing
$0/user/month with no annual fee
Integrations
Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft
Ideal company size
SMB to mid-market
SAP Concur
Best for large enterprises
4 on G2
  • AI-powered receipt capture via ExpenseIt on the SAP Concur mobile app, with smart matching that combines credit card charges and e-receipts into expense reports automatically [7]
  • Configurable approval workflows with built-in audit rules that flag policy exceptions, plus optional Intelligent Audit and Verify add-ons for automated compliance checks [6][7]
  • Modular product suite: Concur Expense, Concur Travel, and Concur Invoice are separate products that can be purchased individually or together, so organizations can start with expense management and add capabilities over time [6]
  • Bank card feed integrations that import corporate card transactions directly into expense reports for automatic reconciliation [6]
  • Joule, SAP's AI assistant, for expense report review, spend analysis, and cost estimation [6]
  • Budget tracking and monitoring tools that give finance teams visibility into spend against departmental or project-level budgets [6]
  • Support for global operations with multi-currency expense reporting and country-specific tax and regulatory compliance tools [6]
  • Pro: 300+ pre-built integrations including native SAP ERP sync [7][8]
  • Pro: Global coverage with multi-currency and regulatory compliance tools [6]
  • Pro: Modular—add travel or invoice management without switching platforms [6]
  • Pro: AI-powered receipt capture and smart matching via ExpenseIt [7]
  • Con: Quote-based pricing; no published rates on the website [6]
  • Con: No corporate card offering; relies on bank card feed integrations [6]
  • Con: Implementation can be complex for smaller organizations [6]
  • Con: Live support requires purchasing the User Support Desk service [6]

Why we picked SAP Concur

  • Best for: Mid-market and enterprise organizations that need a globally scalable expense management platform with configurable compliance tools and a large partner ecosystem. [6][7][8]
  • Highlights: AI-powered receipt capture via ExpenseIt, configurable approval workflows with built-in audit rules, optional Intelligent Audit and Verify add-ons for automated compliance checks, 300+ app integrations, and native SAP ERP sync. [6][7][8]
  • Ideal if you need: An expense platform that integrates natively with SAP S/4HANA or other enterprise ERPs, with the flexibility to add modules like Concur Travel or Concur Invoice over time. [6][7]
Pricing
Quote-based
Integrations
QuickBooks, Xero, Sage,TSheets, Gusto, & most business credit cards.
Ideal Company Size
Mid-market to enterprise
Ramp
Best for a broad spend platform
4.8 on G2
  • Corporate cards with customizable spend controls by merchant, category, employee, or department, plus unlimited virtual and physical cards [9][10]
  • AI-powered receipt matching, transaction coding, and memo suggestions that auto-populate as soon as a card is swiped [9]
  • Policy agent that reviews every expense against company policy, auto-approves compliant transactions, and escalates only exceptions with full audit trail [9]
  • Expense submission via SMS, Slack, or Microsoft Teams in addition to web and mobile app [9]
  • Reimbursements for out-of-pocket expenses paid to employees' bank accounts in 1–2 business days [9]
  • Real-time spend reporting with custom dashboards, natural-language queries, and proactive overspend alerts [9]
  • Broader spend platform that includes AP automation, procurement, vendor management, and treasury alongside expense management [9]
  • Pro: Free plan includes corporate cards, expenses, and bill pay [11]
  • Pro: AI policy agent reviews 100% of expenses automatically [9]
  • Pro: Submit expenses via SMS, Slack, or Teams—no app required [9]
  • Pro: Broader spend platform covers AP, procurement, and vendor management [9]
  • Con: Budget tracking requires Ramp Plus at $15/user/month [11]
  • Con: NetSuite, Sage Intacct, and Dynamics integrations require a paid plan [11]
  • Con: HRIS syncs and auto-lock cards require a paid plan [11]
  • Con: Credit limits fluctuate daily based on connected bank balance [12]

Why we picked Ramp

  • Best for: Fast-growing companies that want corporate cards, expense management, and accounts payable on a single platform with AI-powered automation. [9][10]
  • Highlights: Corporate cards with built-in spend controls, AI-powered receipt matching and expense coding, a policy agent that reviews 100% of expenses and flags only exceptions, and submission via SMS, Slack, or Microsoft Teams. [9][10]
  • Ideal if you need: A card-first platform where expense management is one part of a larger system that also covers AP, procurement, and vendor management. [9]
Pricing
$0/user/month
Integrations
QuickBooks, NetSuite, Xero, Sage Intacct, Slack, & 100+ accounting tools.
Ideal Company Size
Startups to mid-market
Brex
Best for global teams
4.8 on G2
  • Corporate cards with customizable spend limits by role, department, or category, plus auto-approve for in-policy expenses and auto-decline for out-of-policy spend [13][14]
  • AI-powered expense reviews that auto-approve compliant transactions and surface only exceptions for human review, with clear visibility into why a transaction is flagged [13]
  • Auto-generated receipts and memos with OCR that matches receipts in any language or currency, plus automatic GL coding by department, project, and entity [13]
  • Live Budgets that let department heads set top-level budgets, provision spend to individuals or teams, and track usage in real time with anomaly detection [13]
  • Global reimbursements in 70+ countries in employees' local currency, with subsidiaries able to issue reimbursements from local bank accounts [13]
  • Expense submission and approval via Slack and WhatsApp, with in-app commenting on individual transactions [13]
  • Broader financial platform that includes bill pay, business banking with up to 3.68% yield, and treasury alongside expense management [14]
  • Pro: Free plan includes corporate cards, expenses, bill pay, and travel [15]
  • Pro: AI expense reviews with 99% average policy compliance rate [14]
  • Pro: Global reimbursements in 70+ countries in local currency [13]
  • Pro: Live Budgets with real-time tracking and anomaly detection [13]
  • Con: Live Budgets require Premium at $12/user/month [15]
  • Con: HRIS syncs and customizable ERP integrations require a paid plan [15]
  • Con: Credit limits fluctuate daily based on connected bank balance [16]
  • Con: Multiple expense policies and dynamic review chains require Premium [15]

Why we picked Brex

  • Best for: Startups and high-growth companies that want a global financial platform covering corporate cards, expense management, bill pay, and business banking. [13][14]
  • Highlights: AI-powered expense reviews that auto-approve compliant transactions, corporate cards with built-in policy controls, Live Budgets for real-time tracking, global reimbursements in 70+ countries, and OCR receipt matching in any language or currency. [13][14]
  • Ideal if you need: A financial platform built for startups that includes expense management as part of a broader stack with banking, treasury, and AP. [13][14]
Pricing
$0/user/month
Integrations
NetSuite, QuickBooks, Workday,SAP Concur, Slack, & global banking portals.
Ideal Company Size
Startups to mid-market
Expensify
Best for simple reimbursements
4.5 on G2
  • SmartScan receipt capture by photo, email forwarding (receipts@expensify.com), or text message; auto-extracts transaction details and categorizes expenses [17]
  • Bring-your-own-card support: link existing corporate cards from 10,000+ banks globally for automatic reconciliation without switching card providers [17]
  • Expensify Visa Commercial Card with cash back on US purchases; cash back first offsets the Expensify subscription cost, then flows to the company's bank account [17]
  • Concierge AI for automated expense categorization, policy violation flagging, rule enforcement, and error reduction [17]
  • Global reimbursements for employees and independent contractors in their local currency [17]
  • Chat-based collaboration directly on individual expenses to resolve questions in real time rather than through email follow-ups [17]
  • 45+ integrations including QuickBooks, NetSuite, Sage Intacct, Xero, Workday, and Gusto [17]
  • Pro: Bring-your-own-card from 10,000+ banks globally [17]
  • Pro: Expensify Card cash back can offset the subscription cost [17]
  • Pro: SmartScan receipt capture by photo, email, or text message [17]
  • Pro: 45+ integrations including major ERPs and payroll systems [17]
  • Con: No free plan; starts at $5/user/month [18]
  • Con: Pricing structure varies by card spend volume [18]
  • Con: Budget management, advanced approvals, and expense policies require Collect or Control plans [17]
  • Con: No department-level budget management on par with card-first platforms

Why we picked Expensify

  • Best for: Small and midsize businesses that want a mobile-first expense management tool with flexible card options, including the ability to link existing corporate cards from 10,000+ banks. [17]
  • Highlights: SmartScan receipt capture by photo, email, or text message; bring-your-own-card support from 10,000+ banks globally; Expensify Visa Commercial Card with cash back that offsets subscription costs; and Concierge AI for automated categorization and policy enforcement. [17]
  • Ideal if you need: A lower-cost entry point for expense management where employees can start submitting receipts immediately without switching corporate card providers. [17]
Pricing
From $5/user/month
Integrations
QuickBooks, Xero, Sage, TSheets, Gusto, & most business credit cards.
Ideal Company Size
Small to mid-market
Zoho Expense
Best for budget-conscious teams
4.5 on G2
  • Autoscan receipt capture with OCR that auto-categorizes and itemizes each expense, plus the ability to split or tag expenses across departments, projects, or cost centers [19][20]
  • Automated per diem calculations with pre-defined rules based on country, location, and trip details for regional compliance [20]
  • Corporate card management with real-time feeds that automatically match transactions to uploaded receipts for faster reconciliation [20]
  • Mileage tracking with four input methods across Android, iPhone, and Apple Watch [20]
  • Configurable approval workflows, expense policies, and audit rules with detailed audit trails for compliance [19][20]
  • Custom modules, workflow automation, webhooks, and configurable UI elements for businesses that need tailored expense processes [19]
  • Active-user pricing model: only employees who actually create expenses are charged, so admins and approvers who don't submit reports are free [21]
  • Pro: Free plan available for up to 3 users with core expense tracking [21]
  • Pro: Active-user pricing—admins and approvers aren't charged [21]
  • Pro: Automated per diem calculations by country and location [20]
  • Pro: Deep customization with custom modules and workflow automation [19]
  • Con: Corporate card feeds and multi-level approvals require Standard plan [21]
  • Con: Deepest value requires the broader Zoho ecosystem (Books, People, CRM) [19]
  • Con: No corporate card offering; relies on connecting existing cards [20]
  • Con: Travel booking, per diem, and live budgets require Premium plan [21]

Why we picked Zoho Expense

  • Best for: Small and midsize businesses that want an affordable, highly customizable expense management platform with strong global compliance features and active-user pricing. [19][20][21]
  • Highlights: Autoscan receipt capture with OCR, automated per diem calculations by country and location, corporate card reconciliation with real-time feeds, mileage tracking across multiple input methods, and active-user pricing starting at $4/user/month. [19][20][21]
  • Ideal if you need: A low-cost expense management tool with deep customization options and native integration with the broader Zoho ecosystem (Zoho Books, Zoho People, Zoho CRM). [19][20]
Pricing
Free (3 users); from $4/user/month
Integrations
Zoho Books, QuickBooks, Xero, Sage, Microsoft Dynamics, & Google Workspace.
Ideal Company Size
Small to mid-market