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5 tips to maintain a healthy cash flow

5 tips to maintain a healthy cash flow

Melissa Pandika
Contributing writer, BILL
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Every business needs cash to grow. A healthy flow of cash opens the door to:

  • New markets
  • New products and services
  • Expanded advertising
  • Additional hires
  • And much more

In short, cash is the lifeblood of a business.

If you want to maintain a healthy cash flow for your company, this post lays out 5 key areas to focus on with suggestions and examples for each one.

1. Improve your cash flow visibility and control

Wondering how to maintain a healthy cash flow, but not sure where to start?  Evaluate your company's cash flow health as it stands today. For cash flow management, that means understanding your cash inflows and outflows.

  • Does your revenue vary throughout the year, or is it steady from month to month?
  • Are your expenses predictable, or are there areas that need a larger cushion?
  • Which divisions show the highest profit margins?
  • Are there any “loss leaders” that require cash to support the rest of your operations?

This kind of visibility into your cash flow is important at every stage of business growth, but larger operations have a lot more moving parts. That can make it tough to keep your finger on the pulse of your business finances.

For example, are siloed departments paying twice for the same service because they don’t realize they could be splitting that cost? Is the insurance plan that started five years ago still the best plan for the company today?

As a business expands and more people have authority to spend, centralized finance teams can find it challenging to oversee expenses.

Entrepreneurs in the early stages of startup growth might get the insights they need from accounting software like QuickBooks alone, but more complex operations can benefit tremendously by adding a solution like BILL Insights & Forecasting to their fintech stack. With BILL Insights & Forecasting, you get timely cash flow visibility through dashboards with metrics including Cash In and Cash Out, Net Cash Flow, and Cash Balance through a direct sync to QuickBooks Online. 

Explore: See how Wag! used BILL to boost profitability across 11 independent lines of business.

2. Limit cash outflows by trimming expenses

Once you have good visibility into your expenditures, you’ll start to see places where you can cut costs and improve your cash flow health by limiting outlays that aren’t adding value.

Cut outdated subscriptions

Review business services that bill monthly to make sure your company is still getting value out of them. As people come and go, it’s far too easy to keep paying bills without thinking about it.

Check for any of these cost-bloating culprits:

  • Multiple subscriptions to the same service
  • Services that duplicate functionality
  • Services that have lower-cost alternatives

Compare alternative suppliers and vendors

Shop for new options on a regular basis for everything from internet providers to insurance policies. Remember to check in with department heads to see which services they’re happy with and which ones leave something to be desired. Subpar services are great opportunities to try something better that might be cheaper, more efficient, or both.

Control your energy use

Are you lighting, heating, or cooling your buildings even during off hours? Use timers and motion sensors to reduce energy usage when facilities aren’t occupied, and look for energy-efficient upgrades like LED lights or sustainable energy systems that can pay for themselves over time.

Reduce short-term and long-term liabilities

Most companies depend on business loans or other financing to pay for assets and invest in business growth, at least to some extent. Review your current and non-current liabilities to compare interest rates and usage.

For example, are you paying high interest rates on credit card purchases you could finance a better way? Are there long-term loans you could refinance to your advantage?

As your company improves its financials, lenders will be more willing to offer better rates, especially if those improvements include greater cash flow visibility, transparency, and control.

Explore: See how O&M Restaurant Group used BILL to get great financing in a tight market.

Control expense accounts

Some of the toughest challenges in maintaining a healthy cash flow are expenses you don’t see until after the fact, like employee reimbursements. Bring expense accounts under control by setting specific budgets ahead of time.

Sound easier said than done? Tools like BILL Spend & Expense can help you set and stick to those budgets, so you can release any “cushions” you’ve been holding to cover unknown expense accounts and earmark those funds for other things.

Explore: See how Noom used BILL Spend & Expense to start forecasting budgets months in advance.

Look for vendor discounts

Many suppliers offer discounts based on volume, early payment, or contract length. Call your suppliers and service providers regularly to discuss your accounts and explore opportunities for improved payment terms.

3. Control the timing of your cash outflows

When it comes to taking quick advantage of new opportunities, cash is king. So how do you build a strong cash reservoir for growth? The same way you’d build a reservoir of water: speed up your inflow and reduce your outflow. Solutions like BILL Insight & Planning feature cash flow dashboards that display cash inflows, outflows, and more—the metrics you need to identify how to maximize your cash reservoir. 

Take advantage of early payment discounts

One way to reduce your cash outflows is to take advantage of early payment discounts. The key, of course, is knowing when you can afford the early cash outlay. If paying one bill early causes a late payment on something else, you could end up with a net negative cash flow.

Use credit cards to delay payments without being late

You can also slow cash outflows by paying bills later rather than sooner. Instead of making upfront payments, consider using a business credit card or other line of credit to push those payments out a month or more.

Although many business-to-business vendors refuse to take credit cards, delaying those payments is still a viable option. BILL’s Pay By Card lets you use a credit card to pay vendors any way they prefer.

Explore: See how Translators USA uses BILL’s Pay By Card to pay contractors that don’t take credit cards. 

4. Improve your cash inflows

Want to improve your cash inflows without raising prices? Reduce time-to-payment and minimize overdue accounts receivable with these simple strategies.

Send invoices out immediately

One of the fastest ways to speed up your cash inflows is to invoice your customers as soon as your products or services have been provided. Delays in the accounts receivable (AR) process can easily translate into delayed payments, especially since payment terms commonly base the due date on the invoice date.

In many businesses, invoices don't go out immediately because all the invoices for a given period are processed at the same time, like at the end of the month. This kind of batching system can delay payment by weeks or even longer.

Fortunately, AR automation makes on-demand, individual invoicing easy and efficient—much more efficient than waiting on batching. Information flows from ordering to invoicing automatically, turning the invoice process into a quick daily task that takes just a fraction of the time.

Offer discounts for early payments

Early payment discounts are another common way to speed up inflows. By offering discounts for early payment, you can often get those payments into the pipeline sooner rather than later.

One of the most frequently used discounts is “2/10, net 30,” meaning customers can choose to get a 2% discount if they pay within ten days, or pay the full amount by the due date in 30 days. Many business owners will try to get the discount if they can.

On your end, the value of the discount lies in speeding up payments—for a positive cash flow to build up your cash reserves.

Conduct thorough credit checks 

Many businesses get paid after their products and services have already been provided. For those companies, credit checks can help reduce bad debt and loss of income.

Think of it this way—if you’re being paid after the fact, you’re extending a line of credit to your customers. You want to know those customers have managed credit reliably in the past.

If they have a history of late payments or a weak cash flow statement, you’ll want to adjust your terms to account for that risk.

Still, there’s a cost to conducting credit checks. Small business owners might not find it worth it if:

  • They don’t have the time or expertise to conduct credit checks
  • They don’t have the resources to hire out those credit checks
  • They sell to relatively large numbers of customers in relatively small amounts

If you aren’t sure about credit checks, consider demanding upfront payment by cash or credit card to reduce the chance of bad debt.

Explore: Learn more about accepting credit cards and other alternatives.

5. Automate your AP and AR workflows

Automating your AP and AR workflows can help you do all of the above and more, making it key to a healthy cash flow. With better visibility and control over your cash flow, you can optimize your cash reserves and plan ahead.

At the same time, automating your AP and AR makes bookkeeping faster and easier than ever. Automation software can check for billing errors to help you make sure you’re not overpaying on a contract or paying the same bill twice, and it can even sync with your accounting software or ERP system to keep your books up to date.

Easier AP with better control and insight

When you automate your AP workflows, you’ll see your cash outflows in a whole new way. Know what’s coming up and when. Choose the best payment method and timing for each bill to take advantage of discounts or hold onto your cash longer to save it for other needs.

If a bill is stuck in the pipeline waiting on an approval, you’ll know that too. Ping the approver from the app and they can take care of it on their phone. AP automation gives you better control over your AP process and helps you keep all those complex pieces moving — without the stress.

With better cash flow projections, you can see upcoming expenditures, predict shortfalls, and manage your outflows before there’s a problem. If you have more than enough cash in your bank account, take advantage of those opportunities to move your business plan ahead and invest in future growth.

Easier AR with faster, more reliable inflows

Automating your AR provides similar benefits for your cash inflows.

Set up monthly invoices to go out automatically, and keep one-off invoices moving with a quick, easy process that doesn’t need batching to be efficient. If a customer misses a due date, the system will even send reminders automatically.

When your AR automation comes from a business payments platform, like BILL, those invoices can include secure payment links that let your customers pay with just a few clicks. Payment flows directly into your bank account, and the system syncs with your accounting software to streamline your bookkeeping.

A preview of the BILL Cash Flow Forecasting Dashboard
A preview of the BILL Cash Flow Forecasting Dashboard

BILL can help you evaluate and maintain healthy cash flow

Keeping a healthy cash flow and a reserve of working capital is key to weathering temporary cash flow problems and shortages, as well as enjoying strong financial health. Common business challenges like a few slow months or a big customer paying later than usual shouldn’t trigger a financial crisis.

Ready to level up your cash flow management? BILL Insights & Planning can help maintain a healthy cash flow with a fully customized dashboard that offers a visual guide to your financial trends, plus data-driven modeling to help you plan future cash flow, empowering you to make better business decisions.

BILL Insights and BILL Cash Flow Forecasting are currently available to select SMB and accountant customers of BILL and will become more widely available in calendar Q1 2024.

To preview BILL Insights & Forecasting, check out our clickable demo.

Healthy cash flow FAQ

What is a healthy cash flow?

A healthy cash flow is more than just a positive cash flow. It’s consistently maintaining positive cash flows over time and strategically timing cash inflows and outflows, allowing the business to meet not only its short-term obligations, but also cover unexpected expenses and invest in opportunities for growth. 

How to decide if a company’s cash flow is healthy

To decide if a company’s cash flow is healthy, assess the balance of its cash inflows and outflows over time. 

  • Has it maintained positive cash flows?
  • Has it effectively timed its cash inflows and outflows?
  • Does it experience mostly stable cash flow, not wild fluctuations?

If so, chances are, the organization consistently has enough cash to pay its debts and other short-term liabilities on time while quickly handling unexpected expenses and taking advantage of growth opportunities. In other words, you can consider its cash flow healthy. 

What is a healthy cash flow ratio? 

A healthy cash flow ratio is a higher ratio of cash inflows to cash outflows. There are various ratios to assess cash flow health, but one commonly used ratio is the operating cash flow ratio—cash flow from operations, divided by current liabilities. 

You can find the cash flow from operations on the company’s cash flow statement, while the current liabilities refers to short-term debt and other obligations that it needs to pay in a year’s time. A ratio above 1.0 is considered healthy, indicating it has enough cash to meet short-term obligations, plus some cushion for unexpected expenses and investments in growth.

Author
Melissa Pandika
Contributing writer, BILL
Melissa Pandika spent nearly a decade reporting on personal finance, entrepreneurship, and other lifestyle topics for numerous national media outlets. Now, she brings the same storytelling sensibility and analytical eye she honed as a journalist to her writing at BILL.
Author
Melissa Pandika
Contributing writer, BILL
Melissa Pandika spent nearly a decade reporting on personal finance, entrepreneurship, and other lifestyle topics for numerous national media outlets. Now, she brings the same storytelling sensibility and analytical eye she honed as a journalist to her writing at BILL.
Get more from BILL
Subscribe to finance insights and thought leadership content delivered straight to your inbox.
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Frequently asked questions

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Software Comparison

BILL Spend & Expense
Best for AI expense automation
4.5 on G2
  • Smart corporate cards with real-time tracking, flexible limits, and instant visibility into every transaction across your team [1]
  • Unlimited free virtual cards with unique numbers for each vendor or subscription—freeze, delete, or set custom limits instantly to prevent overcharges and reduce fraud risk [5]
  • AI-powered auto-categorization and receipt matching that connects card transactions and expenses into a single reconciliation workflow [1]
  • Customizable budgets with spend controls based on merchant, amount, receipt requirements, and configurable approval workflows [3]
  • Auto-freeze on cards with incomplete transactions, ensuring receipts and documentation are captured before additional spend is approved [1]
  • Up to 7x points on restaurants, 5x on hotels, 2x on recurring software, and 1.5x on all other purchases (rates shown are for weekly or daily billing cycle; rates vary by billing frequency) [2]
  • Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft Dynamics; additional integrations with Acumatica, Slack, and HRIS platforms [1]
  • Pro: $0/user/month with all features included—no paid tier to unlock [4]
  • Pro: Merchant controls and auto-freeze cards at no extra cost [1]
  • Pro: Credit lines that don't fluctuate daily based on bank balance [4]
  • Pro: All ERP integrations (NetSuite, Sage Intacct, Xero) included free [1]
  • Con: 12-month holding period before rewards can be redeemed [2]
  • Con: Category reward multipliers cap at $5,000/month per category [2]
  • Con: Less established in global, enterprise-scale expense programs with multi-country regulatory requirements

BILL Spend & Expense pairs corporate cards with AI-powered expense management and budget controls in a single platform at no cost—teams aren't paying per user or upgrading to unlock features that competitors gate behind paid tiers.

Merchant-level spend controls and auto-freeze on incomplete transactions give admins granular oversight without manual policing, and two-way ERP integrations are included free where Ramp and Brex charge for NetSuite and Sage Intacct access. The main trade-off is an initial 12-month rewards holding period before accumulated points can be redeemed. [1][2][3][4]

Commonly compared to: Ramp and Brex (for card-first expense management), and SAP Concur (for enterprise expense programs).

Pricing
$0/user/month with no annual fee
Integrations
Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft
Ideal company size
SMB to mid-market
SAP Concur
Best for large enterprises
4 on G2
  • AI-powered receipt capture via ExpenseIt on the SAP Concur mobile app, with smart matching that combines credit card charges and e-receipts into expense reports automatically [7]
  • Configurable approval workflows with built-in audit rules that flag policy exceptions, plus optional Intelligent Audit and Verify add-ons for automated compliance checks [6][7]
  • Modular product suite: Concur Expense, Concur Travel, and Concur Invoice are separate products that can be purchased individually or together, so organizations can start with expense management and add capabilities over time [6]
  • Bank card feed integrations that import corporate card transactions directly into expense reports for automatic reconciliation [6]
  • Joule, SAP's AI assistant, for expense report review, spend analysis, and cost estimation [6]
  • Budget tracking and monitoring tools that give finance teams visibility into spend against departmental or project-level budgets [6]
  • Support for global operations with multi-currency expense reporting and country-specific tax and regulatory compliance tools [6]
  • Pro: 300+ pre-built integrations including native SAP ERP sync [7][8]
  • Pro: Global coverage with multi-currency and regulatory compliance tools [6]
  • Pro: Modular—add travel or invoice management without switching platforms [6]
  • Pro: AI-powered receipt capture and smart matching via ExpenseIt [7]
  • Con: Quote-based pricing; no published rates on the website [6]
  • Con: No corporate card offering; relies on bank card feed integrations [6]
  • Con: Implementation can be complex for smaller organizations [6]
  • Con: Live support requires purchasing the User Support Desk service [6]

SAP Concur is the incumbent in expense management software, with the largest partner ecosystem and broadest global footprint on this list. Its modular approach gives large organizations flexibility to start with expense management and layer on travel or invoice capabilities independently.

The trade-off is complexity—pricing is opaque, there's no corporate card offering, and smaller teams may find the platform more than they need. Organizations already in the SAP ecosystem will get the most value from native S/4HANA integration. [6][7][8]

Commonly compared to: BILL (for SMB expense management), and Coupa (for enterprise spend management).

  • Best for: Mid-market and enterprise organizations that need a globally scalable expense management platform with configurable compliance tools and a large partner ecosystem. [6][7][8]
  • Highlights: AI-powered receipt capture via ExpenseIt, configurable approval workflows with built-in audit rules, optional Intelligent Audit and Verify add-ons for automated compliance checks, 300+ app integrations, and native SAP ERP sync. [6][7][8]
  • Ideal if you need: An expense platform that integrates natively with SAP S/4HANA or other enterprise ERPs, with the flexibility to add modules like Concur Travel or Concur Invoice over time. [6][7]
Pricing
Quote-based
Integrations
QuickBooks, Xero, Sage,TSheets, Gusto, & most business credit cards.
Ideal Company Size
Mid-market to enterprise
Ramp
Best for a broad spend platform
4.8 on G2
  • Corporate cards with customizable spend controls by merchant, category, employee, or department, plus unlimited virtual and physical cards [9][10]
  • AI-powered receipt matching, transaction coding, and memo suggestions that auto-populate as soon as a card is swiped [9]
  • Policy agent that reviews every expense against company policy, auto-approves compliant transactions, and escalates only exceptions with full audit trail [9]
  • Expense submission via SMS, Slack, or Microsoft Teams in addition to web and mobile app [9]
  • Reimbursements for out-of-pocket expenses paid to employees' bank accounts in 1–2 business days [9]
  • Real-time spend reporting with custom dashboards, natural-language queries, and proactive overspend alerts [9]
  • Broader spend platform that includes AP automation, procurement, vendor management, and treasury alongside expense management [9]
  • Pro: Free plan includes corporate cards, expenses, and bill pay [11]
  • Pro: AI policy agent reviews 100% of expenses automatically [9]
  • Pro: Submit expenses via SMS, Slack, or Teams—no app required [9]
  • Pro: Broader spend platform covers AP, procurement, and vendor management [9]
  • Con: Budget tracking requires Ramp Plus at $15/user/month [11]
  • Con: NetSuite, Sage Intacct, and Dynamics integrations require a paid plan [11]
  • Con: HRIS syncs and auto-lock cards require a paid plan [11]
  • Con: Credit limits fluctuate daily based on connected bank balance [12]

Ramp's strength is breadth—it's not just an expense tool but a full spend management platform that includes AP automation, procurement, and vendor management alongside expenses. The AI policy agent is a differentiator, reviewing every transaction against company rules rather than relying on manual manager approvals.

The trade-off is that several features mid-market teams rely on—budget tracking, ERP integrations beyond QuickBooks and Xero, and HRIS syncs—require upgrading to Ramp Plus at $15/user/month plus a platform fee. [9][11]

Commonly compared to: Brex and BILL (for corporate cards and expense management), and SAP Concur (for enterprise expense programs).

  • Best for: Fast-growing companies that want corporate cards, expense management, and accounts payable on a single platform with AI-powered automation. [9][10]
  • Highlights: Corporate cards with built-in spend controls, AI-powered receipt matching and expense coding, a policy agent that reviews 100% of expenses and flags only exceptions, and submission via SMS, Slack, or Microsoft Teams. [9][10]
  • Ideal if you need: A card-first platform where expense management is one part of a larger system that also covers AP, procurement, and vendor management. [9]
Pricing
$0/user/month
Integrations
QuickBooks, NetSuite, Xero, Sage Intacct, Slack, & 100+ accounting tools.
Ideal Company Size
Startups to mid-market
Brex
Best for global teams
4.8 on G2
  • Corporate cards with customizable spend limits by role, department, or category, plus auto-approve for in-policy expenses and auto-decline for out-of-policy spend [13][14]
  • AI-powered expense reviews that auto-approve compliant transactions and surface only exceptions for human review, with clear visibility into why a transaction is flagged [13]
  • Auto-generated receipts and memos with OCR that matches receipts in any language or currency, plus automatic GL coding by department, project, and entity [13]
  • Live Budgets that let department heads set top-level budgets, provision spend to individuals or teams, and track usage in real time with anomaly detection [13]
  • Global reimbursements in 70+ countries in employees' local currency, with subsidiaries able to issue reimbursements from local bank accounts [13]
  • Expense submission and approval via Slack and WhatsApp, with in-app commenting on individual transactions [13]
  • Broader financial platform that includes bill pay, business banking with up to 3.68% yield, and treasury alongside expense management [14]
  • Pro: Free plan includes corporate cards, expenses, bill pay, and travel [15]
  • Pro: AI expense reviews with 99% average policy compliance rate [14]
  • Pro: Global reimbursements in 70+ countries in local currency [13]
  • Pro: Live Budgets with real-time tracking and anomaly detection [13]
  • Con: Live Budgets require Premium at $12/user/month [15]
  • Con: HRIS syncs and customizable ERP integrations require a paid plan [15]
  • Con: Credit limits fluctuate daily based on connected bank balance [16]
  • Con: Multiple expense policies and dynamic review chains require Premium [15]

Brex positions itself as a full financial stack for startups—cards, expenses, banking, and treasury in one platform. The AI expense reviews and 99% average compliance rate (per Brex's internal metrics) are notable, and the global reimbursement coverage across 70+ countries is broader than most competitors on this list.

Like Ramp, Brex gates budget management and HRIS integrations behind a paid tier, and credit limits fluctuate daily based on your bank balance. Teams that need predictable spending power or are past the startup stage may find the pricing structure adds up. [13][14][15]

Commonly compared to: Ramp and BILL (for corporate cards and expense management), and SAP Concur (for enterprise expense programs).

  • Best for: Startups and high-growth companies that want a global financial platform covering corporate cards, expense management, bill pay, and business banking. [13][14]
  • Highlights: AI-powered expense reviews that auto-approve compliant transactions, corporate cards with built-in policy controls, Live Budgets for real-time tracking, global reimbursements in 70+ countries, and OCR receipt matching in any language or currency. [13][14]
  • Ideal if you need: A financial platform built for startups that includes expense management as part of a broader stack with banking, treasury, and AP. [13][14]
Pricing
$0/user/month
Integrations
NetSuite, QuickBooks, Workday,SAP Concur, Slack, & global banking portals.
Ideal Company Size
Startups to mid-market
Expensify
Best for simple reimbursements
4.5 on G2
  • SmartScan receipt capture by photo, email forwarding (receipts@expensify.com), or text message; auto-extracts transaction details and categorizes expenses [17]
  • Bring-your-own-card support: link existing corporate cards from 10,000+ banks globally for automatic reconciliation without switching card providers [17]
  • Expensify Visa Commercial Card with cash back on US purchases; cash back first offsets the Expensify subscription cost, then flows to the company's bank account [17]
  • Concierge AI for automated expense categorization, policy violation flagging, rule enforcement, and error reduction [17]
  • Global reimbursements for employees and independent contractors in their local currency [17]
  • Chat-based collaboration directly on individual expenses to resolve questions in real time rather than through email follow-ups [17]
  • 45+ integrations including QuickBooks, NetSuite, Sage Intacct, Xero, Workday, and Gusto [17]
  • Pro: Bring-your-own-card from 10,000+ banks globally [17]
  • Pro: Expensify Card cash back can offset the subscription cost [17]
  • Pro: SmartScan receipt capture by photo, email, or text message [17]
  • Pro: 45+ integrations including major ERPs and payroll systems [17]
  • Con: No free plan; starts at $5/user/month [18]
  • Con: Pricing structure varies by card spend volume [18]
  • Con: Budget management, advanced approvals, and expense policies require Collect or Control plans [17]
  • Con: No department-level budget management on par with card-first platforms

Expensify's strength is accessibility—it has the lowest barrier to entry for teams that just need to start tracking expenses and submitting receipts. The bring-your-own-card support from 10,000+ banks means companies don't have to switch card providers, and the SmartScan receipt capture (by photo, email, or text) is one of the more flexible input methods on this list.

The trade-off is that several features mid-market teams expect—budget management, advanced approvals, and expense policies—require upgrading to the Collect or Control plans, and spend controls are primarily limited to the Expensify Card rather than extending across all connected cards. [17][18]

Commonly compared to: Zoho Expense (for budget-friendly expense management), and BILL and Ramp (for integrated cards and expenses).

  • Best for: Small and midsize businesses that want a mobile-first expense management tool with flexible card options, including the ability to link existing corporate cards from 10,000+ banks. [17]
  • Highlights: SmartScan receipt capture by photo, email, or text message; bring-your-own-card support from 10,000+ banks globally; Expensify Visa Commercial Card with cash back that offsets subscription costs; and Concierge AI for automated categorization and policy enforcement. [17]
  • Ideal if you need: A lower-cost entry point for expense management where employees can start submitting receipts immediately without switching corporate card providers. [17]
Pricing
From $5/user/month
Integrations
QuickBooks, Xero, Sage, TSheets, Gusto, & most business credit cards.
Ideal Company Size
Small to mid-market
Zoho Expense
Best for budget-conscious teams
4.5 on G2
  • Autoscan receipt capture with OCR that auto-categorizes and itemizes each expense, plus the ability to split or tag expenses across departments, projects, or cost centers [19][20]
  • Automated per diem calculations with pre-defined rules based on country, location, and trip details for regional compliance [20]
  • Corporate card management with real-time feeds that automatically match transactions to uploaded receipts for faster reconciliation [20]
  • Mileage tracking with four input methods across Android, iPhone, and Apple Watch [20]
  • Configurable approval workflows, expense policies, and audit rules with detailed audit trails for compliance [19][20]
  • Custom modules, workflow automation, webhooks, and configurable UI elements for businesses that need tailored expense processes [19]
  • Active-user pricing model: only employees who actually create expenses are charged, so admins and approvers who don't submit reports are free [21]
  • Pro: Free plan available for up to 3 users with core expense tracking [21]
  • Pro: Active-user pricing—admins and approvers aren't charged [21]
  • Pro: Automated per diem calculations by country and location [20]
  • Pro: Deep customization with custom modules and workflow automation [19]
  • Con: Corporate card feeds and multi-level approvals require Standard plan [21]
  • Con: Deepest value requires the broader Zoho ecosystem (Books, People, CRM) [19]
  • Con: No corporate card offering; relies on connecting existing cards [20]
  • Con: Travel booking, per diem, and live budgets require Premium plan [21]

Zoho Expense offers unusually deep customization at a low price point—custom modules, workflow automation, webhooks, and configurable UI elements that most competitors don't expose. The active-user pricing model is genuinely cost-effective for companies where only a portion of employees submit expenses regularly.

The trade-off is that there's no corporate card offering—you'll need to connect your existing cards—and the platform delivers its deepest value when used alongside other Zoho products like Zoho Books and Zoho People. [19][20][21]

Commonly compared to: Expensify (for budget-friendly expense management), and SAP Concur (for global compliance and customization).

  • Best for: Small and midsize businesses that want an affordable, highly customizable expense management platform with strong global compliance features and active-user pricing. [19][20][21]
  • Highlights: Autoscan receipt capture with OCR, automated per diem calculations by country and location, corporate card reconciliation with real-time feeds, mileage tracking across multiple input methods, and active-user pricing starting at $4/user/month. [19][20][21]
  • Ideal if you need: A low-cost expense management tool with deep customization options and native integration with the broader Zoho ecosystem (Zoho Books, Zoho People, Zoho CRM). [19][20]
Pricing
Free (3 users); from $4/user/month
Integrations
Zoho Books, QuickBooks, Xero, Sage, Microsoft Dynamics, & Google Workspace.
Ideal Company Size
Small to mid-market