October 28, 2025
Closing the gap between the Fortune 500 and the Fortune 5 Million
The Fortune 500 have the tools and teams to win. The Fortune 5 Million—the small and midsize businesses driving our communities and national economy—don’t.
BILL exists to change that.
Every business deserves the people, power, and financial intelligence they need to succeed and grow. Today, we’re taking a major step toward making that a reality.
BILL has been using AI for years, and now, we’re launching BILL AI agents to give SMBs the tools and teams they need to compete and win.
Large enterprises have spent decades buying their way out of friction with more people, tools, and systems. But SMBs haven’t been able to access the same capabilities. Every day is a trade-off between speed and control; serving customers and staying on top of the books; moving forward and catching up.
Take something as simple as a W-9. Still a manual, mandatory form. Still a time sink. Still one of the biggest sources of IRS stress for businesses.
Automation was supposed to fix that. But digitizing a manual workflow is not the same as deleting it. That's where BILL AI comes in.
The problem with “more”
SMBs don’t need more AI. They need better AI built specifically for their needs.
Too many companies are racing to pile on features. More dashboards, more chatbots, more noise.
But “more” isn’t how we define progress. True innovation isn’t about adding layers—it’s about removing limitations.
At BILL, we measure success by how much friction we eliminate, and how much opportunity we unlock. How much time we give back. How much complexity we remove. How much confidence and capability we deliver.
Because businesses don’t need more tools or more hype.
They need less. Less work, less friction, less noise—so they can focus on what really matters: growing and winning.
That’s the future we’re building.
The future is touchless
Web apps digitized manual workflows. Agents, when built well, get rid of them. With BILL AI, we’re building towards a future of touchless B2B transactions.
Think: A world where business operations run themselves, while people stay in control. Receipts reconcile themselves. Expenses complete autonomously. Users onboard seamlessly. Books balance automatically. Payments delivered securely and efficiently. The ability to scale capability without scaling headcount. Autonomous finance that drives at the speed of business with accuracy, reliability, and security.
That future starts today, with some of the biggest pain points for business: W-9s and receipts.
Touchless tax compliance with the BILL W-9 Agent
BILL W-9 Agent is the first in the industry. It automatically requests, collects, and pre-validates W-9s—making the thing no business wants to touch, truly touchless.
More than 90% of business leaders say collecting W-9s is the most painful part of tax reporting. This agent eliminates more than 80% of the steps in the process. It has the potential to erase 650,000 hours of work to collect up to 3 million W-9s from the 1099-eligible vendors our customers do business with.
With pre-validation, IRS stress disappears. And by Thanksgiving, the agent is expected to be available to 170,000+ businesses, making tax compliance faster, easier, and more reliable.
Touchless receipts with the BILL Reconciliation Agent
BILL Reconciliation Agent automatically codes transactions so receipts reconcile themselves.
Since starting to roll it out with customers, we’ve seen a 533% increase in transactions coded entirely by AI, with a more than 90% accuracy rate that will continue to improve as the agent learns from more data.
For our Spend & Expense customers, this matters. They manage over 72 million receipts a year—the equivalent of 500 tons of paper. Our goal is simple: to ultimately make tens of millions of receipts totally touchless.
Touchless setup with agentic-powered onboarding
We’re automating user onboarding for Spend & Expense, and using agentic capabilities to tailor the onboarding to each business. This new feature will automatically create virtual cards and permissions, ensuring every employee can start spending compliantly from day one.
This is onboarding without the onboarding. A setup that happens behind the scenes, so new users can focus on their jobs, not their tools.
When we talk about removing friction, this is what we mean. The moment someone joins your company, they’re ready to spend, operate, and contribute.
Touchless assistance and beyond
Our agentic-powered customer experience extends that same philosophy. BILL Assistant will deliver personalized, instant answers, make intelligent recommendations, and complete tasks on behalf of customers—so they can spend less time managing the back office and more time growing their business.
And this is just the beginning. Next up: touchless travel, touchless email replies, touchless AP coding, and more. Every BILL AI agent is being built and trained to remove friction, save time, and unlock opportunity.
Why BILL can build for the Fortune 5 Million
We’re trusted by more SMBs and accountants than anyone in our space—nearly half a million customers, 9,000 accounting firms. We transact ~1% of US GDP. And up to a quarter of US SMBs—8 million—are represented in our network.
Our AI is trained on more than $1 trillion in transactions and more than 1.3 billion documents, powering smarter, faster, and more secure agents. We’ve already increased automated bills by 80% and stopped 8 million fraudulent attempts last year alone.
This scale, data, and trust, when combined with our unique approach to eliminating workflows, is what sets BILL apart. We’re building AI that works for SMBs—not just with them.
The future of fintech isn’t about faster workflows. It’s about making work disappear.
For the Fortune 5 Million, that future starts now.
